Privacy Policy

North Herts Sparks Ltd is a Private Limited Company registered in England and Wales. Company registration number 14290867.

Registered office: 4 Bowershott, Letchworth, Herts, SG6 2ES.

We are the data controller for the personal information we collect through this website.

Address: North Herts Sparks Ltd, 4 Bowershott, Letchworth, Herts, SG6 2ES.

Telephone: 07818532062

Email: info@northhertssparks.co.uk

When you submit our contact form, we collect your name, email address, phone number (if provided), and the content of your message.

When you call or email us directly, we may retain your contact details and correspondence for the purpose of fulfilling your enquiry.

We sometimes photograph a customer's property before and after completing work, for the purposes of quality assurance, portfolio documentation, and marketing. These photographs may constitute personal data where they identify a property or individual.

We do not collect any special category personal data (such as health information) through this website.

To respond to your enquiry or quote request.

To arrange and carry out electrical work you have requested.

To send you relevant follow-up communications about your job or booking.

To document completed work through before and after photographs, for quality assurance and portfolio purposes.

We will not publish photographs of your property on our website or social media without your prior consent. Where consent is given, you may withdraw it at any time by contacting us.

We will not use your data for unsolicited marketing without your explicit consent.

Contract: Processing is necessary to take steps at your request prior to entering a contract, or to perform a contract with you.

Legitimate interests: We may process your data where it is in our legitimate interests to do so, such as responding to enquiries and managing our business operations.

Legal obligation: We may process your data where required to comply with a legal obligation.

We retain customer records for up to 6 years following the completion of work, in line with our legal and contractual obligations.

Enquiries that do not result in a booking will be retained for no longer than 12 months.

We do not sell, rent, or trade your personal data to third parties.

We may share your data with trusted third-party service providers (such as our email platform) solely to operate our business. These providers are bound by data processing agreements.

We may disclose your data if required to do so by law or a regulatory authority.

This website may use essential cookies to ensure it functions correctly. We do not currently use tracking or advertising cookies.

You can control cookie settings through your browser preferences.

Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data (where applicable); object to or restrict processing; and data portability.

To exercise any of these rights, please contact us at info@northhertssparks.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

This policy was last updated in September 2026.